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MMS has cut our downtime by 85% because any failure of our network is immediately routed to whoever is responsible for repair. It’s saved us far more that it costs. It’s a no-brainer.”  [Partner]

Business Service Management

Prism
	SaaS Sales Support Deployment Consulting Dedicated Hosting Fully Managed Service
BSM takes traditional monitoring to the next level by focusing on how IT enables or impacts the business. Traditional monitoring solutions, such as our APM offering, look at individual hosts or technologies in isolation and focus on technical metrics and events that are meaningful only to IT.  Prism Business Service Management expands upon these capabilities, logically grouping technology into the business services consumed by your customers, where individual events and metrics are analyzed for their impact on the user and the business. Additionally, Prism BSM includes key business metrics from your critical applications, such as revenue generated, customers acquired and orders placed in order to provide visibility into how the business is impacted. Not only does this result in improved business value for your technology investments, it also improves communication between IT and business leaders. IPkey has partnered with a BSM software innovator, FireScope, to provide hosted and/or managed capabilities for your organization. Our specialists will work with your IT management to develop a Business Service model tailored to your organization.  Learn more about how you organization can benefit from: Significant budget savings Reduced costs and risk Increased productivity throughout your business More accurate reporting and strategic planning   Contact our BSM Specialist Today

Top 10 Risks
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