Monitoring Menu

APM

Monitoring

Start your free
 30 day trial today

Learn more / Register
or call
(866) 330-1010

MMS has cut our downtime by 85% because any failure of our network is immediately routed to whoever is responsible for repair. It’s saved us far more that it costs. It’s a no-brainer.”  [Partner]

Availability/Performance Monitoring & Reporting

Real-time 24/7 monitoring is the cornerstone of Information Security, just as it is with physical fire and intrusion alarms.  With Availability & Performance Monitoring, your Internet connection, your router, firewall, server, email service, web site, backup, anti-virus software and even server event  logs are under the microscope.  In fact, we can monitor any IP device or service that is necessary for your business to function.  A failure of any one of these vital components can stall a time-critical project, idle employees and result in the loss of valuable work.
Like a sophisticated hospital monitor, APM checks the health of your critical systems and looks for any abnormal conditions.  When it detects a failure, an error, an attack or any other unusual activity, APM responds right away.  Whether you have in-house IT staff or an outside contractor, you will be notified within minutes via email, pager or a phone call.  This notification describes exactly what problem occurred, and provides detailed diagnostic information to help expedite a rapid solution.	Mobile Access is here! IPkey's APM service is now accessible from iPhone and Windows Mobile devices. Mobile users can access network device maps and select specific devices and then drill-down to review monitoring status and reports for the selected device. Device maps can be resized to adjust to the screen type of the mobile device and to zoom-in on a particular device. Mobile access to key reports gives networks managers the ability to monitor the overall health and status of their network from any of the supported mobile browsers. 35 reports covering an extensive range of information assures that important information is available at any time. SMS/email notifications can be configured to add a hyperlink to the device related to the problem in the SMS message or email to mobile devices. This provides the network manager with immediate access and visibility into the issue though the mobile device.
Early notification of critical problems means early resolution of those problems, because you can’t begin to fix something until you know it’s failed.  Often the problem is caused externally - the phone company that provides your data circuits, or the ISP that hosts your email and web site.  Now you can be confident that APM will automatically alert the provider, and get you first in line toward repair and resolution.  Timely response to the early warning signs of impending problems can easily save thousands of dollars in a single day.

1. IP Monitoring provides a simple up/down indication of servers, routers and data lines such as DSL and T1. Additionally, we can monitor specific TCP/IP ports including those uses for email, web, remote access, etc. Alerts will be sent to you within minutes of an equipment failure, a down circuit or an IP port that’s not responding.  We can also send alerts to your ISP or telecom provider if a data line is down so that they can start on repair right away.

2. Environmental Monitoring continually checks the power, temperature and humidity of your server environment and alerts you when pre-defined thresholds are exceeded.

3. Asset Control Monitoring is a valuable tool for IT to be alerted when a device 'disappears' from the network for 30min or more. Because we use 15min polling intervals, we can make this services very affordable. You may also optionally choose our periodic discovery service which will alert you when a new device appears on your network. This help detect the presence of unauthorized devices such as rogue wireless mobile devices. Contact us for more information.

4. Server Monitoring will let you know within minutes if a designated error condition appears in the Windows Event Logs. We can also monitor a variety of parameters such as free disc space, CPU utilization and memory allocation.  If a service fails on your Windows server, we can optionally attempt a restart for you.

5. Application Monitoring offers a higher level of assurance that your critical applications such as SQL Database, Exchange Email and IIS are handling your company needs.  Our monitoring agents can also warn when critical conditions are impending, giving you precious time to avert an expensive failure. We also offer Voice over IP (VOIP) monitoring for this demanding and rapidly growing application.

Top 10 Risks
to IT Services

Download the

MMS Getting Started form and enjoy peace of mind today!

Download Brochure